Privacy Policy

T21 Trustees, LLC (“T21”) Privacy Policy

Please read this Privacy Policy carefully. This policy and the terms of use (“TOU”), which are incorporated herein by reference, govern your use of the website (this “Website”). It is therefore important for you to read this Privacy Policy and the TOU carefully before using this Website.

This Website and this privacy policy are subject to change at any time without notice. You should check our website periodically to see recent changes. Your continued access or use of this website shall be deemed your acceptance of these changes and the reasonableness of these standards for notice of changes. If we make material changes to this policy, and you are a T21 Member, we will also notify you by email or by posting a message on the T21 Trustees Member Portal.

What information does T21 collect and how is that data used?

T21 collects only the following types of personal and non-personal information that are reasonably necessary for the activities available on this Website or otherwise available to our Members, and we maintain appropriate safeguards to ensure the security, integrity and privacy of this information. By submitting your information to T21, you are consenting to our use of your data as described herein. If you do not consent, you should not use this Website or T21 services.


We use various online forms in which visitors can opt to request information, apply for Membership, and for other purposes. These web forms allow users to submit personal contact and billing information to T21. Contact information obtained from the forms will only be used for the purpose(s) for which the information is provided.

All email addresses collected from this Website is for T21 use only and will not be rented or sold.

T21 also collects contact and related information from persons who request information from T21. You can opt out of providing this personal information by not entering it when asked or by not using the T21 Website.


Certain non-personal information about visits is recorded by the standard operation of the Internet servers on which this Website is hosted. Non-personally identifiable information (“Aggregate Data”) may be used for our business purposes, including but not limited to improvement of the design and content of the Website or to personalize your experience on this Website. T21 shall own such Aggregate Data and may share such aggregate data with others.

The non-personal information that we collect is as follows:


T21 may use cookies on its Website to make your experience easier and more meaningful and to enable certain technical operations. Cookies are files that Web browsers place on a computer’s hard drive and are used to tell us whether users and visitors have previously visited our website. Usage of a cookie is not linked to any personally identifiable information while on our Website. You have the option to accept or deny cookies.


Like many standard website servers, our web servers use log files. Log files include but are not limited to internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp and number of clicks. Log files are used to analyze trends, administer the site, track aggregated users’ movement and gather broad demographic information. IP addresses, etc. are not linked to personally identifiable information.


We recognize the need to provide further privacy protections with respect to personal information we may collect from children under 13 on our Website. If we have actual knowledge that a user is under 13 years old, the child will be asked to provide his or her parent’s or guardian’s email address.  No action will be taken using the child’s personal information.

Is information shared with third parties?

T21 does not sell, share, or distribute any private or personal information to any third parties, other than as outlined herein. We may however employ other companies and individuals to perform functions on our behalf. Examples include processing credit card payments, sending postal mail and email, analyzing data, and providing customer service. To perform these functions, these companies and individuals may have access to information needed to perform their functions, but may not use it for other purposes.

T21 may also release information when we believe release is appropriate to comply with the law; enforce T21 TOU or other agreements; or to protect the rights, property, or safety of T21, our users, or others. This includes, but it is not limited to exchanging information with other companies and organizations for fraud protection.

How can I access and update my information?


To access, update and/or correct inaccuracies in personally identifiable information that we collect online, email us at To help protect your privacy and the security of your personally identifiable information, we will take reasonable steps to verify your identity before taking any action.


T21 has reasonable security measures in place to help protect against the loss, misuse, and alteration of the data and files under our control. Personal information, including payment or billing information, which we collect directly from you, is protected by Secure Socket Layer (SSL) technology which protects information using both server authentication and data encryption to help ensure that data is safe, secure, and available only to you. One easy method to verify a web form’s security is to check your browser. Whenever you enter a secure page on our website the broken key (or padlock) icon is replaced by a solid, secure key (or padlock). Whenever you see this icon, your personal information will be safely and securely transmitted over the web.

Links to third party websites

From time to time, our website may contain links to other sites. Please be aware that T21 is not responsible for the privacy practices of such other sites or the policies, content, and practices of other web sites. To the extent you visit third-party sites accessible through this website, we encourage you to read the privacy statements of each and every website that collects personally identifiable information as those third-party privacy practices govern the collection and use of information provided when visiting those sites. This privacy statement applies solely to the practices of T21.

Conditions and changes to this privacy statement

On occasion, it may be necessary for us to change the terms of this Privacy Policy. We will do so by posting the updated Privacy Policy on this Website, and your continued use constitutes acceptance of those changes. To ensure that you are aware of current privacy practices, we recommend that you check this site periodically.

If you choose to use this Website, your use thereof and any dispute over privacy is subject to this Privacy Policy and our TOU, including limitations on damages, arbitration of disputes, and application of the law. If you have any concern about privacy, please contact us with a thorough description, and we will try to resolve it.

Contact information

If you have any questions, comments or concerns regarding the T21 Privacy Policy and/or practices, please contact T21 at the following email address: